Hyattsville, MD 20784 (240) 855-1058

Frequently Asked Questions About Our Reliable Cleaning Service

Many people who live in or around the Hyattsville, MD area who are concerned with the overall cleanliness and sanitation of their premises regularly turn to a professional cleaning service provider such as Lemus Cleaning Services LLC. We can supply you with high-quality services and have listed everything about our company within this FAQ post. Read it, and find out what return you can expect when you hire our team to execute any of the services we offer.

Q. What types of cleaning services do you offer?

A. Our affordable house cleaning company can offer you deep cleaning services, move-in and move-out cleaning, post-construction cleaning, and general house cleaning.

Q. Is your cleaning service available for residential, commercial, or both?

A. Our company is happy to take on both residential and commercial cleaning jobs.

Q. How do you determine the cleaning needs of a new customer?

A. Well, we typically sit down with a new client and ask them what they need from us, in addition to performing an inspection of the property to see which areas need the most attention, which we will point out.

Q. Are cleaning services available during weekends or after regular business hours?

A. Our experts and services are not available on the weekends. However, our working hours are from Monday to Friday from 7 AM to 6 PM.

Q. How frequently do I need house cleaning services to be conducted?

A. That depends on how many people live in the house and if there are any pets and children present. We recommend at least every couple of weeks, just to be on the safe side. Although, some of our clients want us to visit on a weekly basis. It is up to you.

Q. What safety measures do you have in place for your cleaning staff and clients?

A. We are fully certified and insured against any unforeseen incidents.

Q. How do clients communicate with your cleaning service, and what is your response time for inquiries or issues?

A. The two main ways to contact our house cleaning company are either via phone or email, whichever you choose. If it is the first, then we will answer the call immediately. If it is the latter, we try to get back to our clients within 24 hours at the latest.

Q. Can I request the same cleaning staff for each visit to ensure consistency?

A. You can, indeed. Barring sickness or holidays, we try to keep the same cleaning staff working on the same property at all times.

Q. Do you provide cleaning supplies, or do I need to provide them?

A. We will supply all the cleaning products, materials, and equipment unless you want us to use yours. If it is the latter, please tell us this before our arrival so we know what to bring and what to leave behind.

Q. What methods of payment do you accept for your cleaning service?

A. You can pay for our deep cleaning company services with cash, Zelle, or check. The choice is always yours!

If you would like to make an appointment with Lemus Cleaning Services LLC after reading this FAQ post and place your trust in our residential cleaning company based in the Hyattsville, MD area, or if you have more questions to ask us that we did not cover in this article, please do not hesitate to contact us today at this number (240) 855-1058 within our business hours.

Review Us